Moderator groups

You can set up and manage moderator groups under your Application > Settings > Moderation > Advanced moderation > Moderator groups on Sendbird Dashboard.

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You can create a moderator group by giving it a group name, a short description, and adding moderators to the group.

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You can also delete a moderator group by clicking on an existing group and selecting the Delete button.

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When you delete a group, you can reassign the tickets that were assigned to the moderators in the group to another group or to individual moderators.

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