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Delivery
Largest delivery platform in the world (US$50B) with 635M orders last quarter as of Aug 2024.
Fintech
Top fintech platforms in the world with combined active users of more than 100M in 2024.
Healthcare
Largest healthcare platform in the world with 22M appointments booked in May 2024.
Gaming
Top gaming companies in world with combined revenue of US$5.9B in 2024.
Dating
Part of largest dating app group In the world (US$8.46B) with Hinge setting up a date every two seconds.
What makes Sendbird the best communication platform?
Sendbird helps you to integrate secure chat, high quality voice and video, deliver business messaging and Al chatbot
#1 Communication Provider
Sendbird powers communications between millions of people everyday. Our platform enables businesses to customize messaging experiences at every step of the customer journey.
Global leadership & trust
Leaders around the world trust us with their communication strategy.
Award-winning
- Best in Communications APIs, by API World
- Best Communications Product, Devies Awards
- Partner of the Year, AWS
Amazing customer experience
“Our Enterprise Support team, led by Technical Support Engineers and Solutions Architects, offers top-tier pre- and post-sale assistance. Available 24/7/365, our global experts handle urgent issues, while our Customer Success team ensures consistent value every day.”
Numbers don’t lie
Choosing Sendbird means faster time to market, less maintenance, and more time to focus on your customer
4,000+
APPS
145K
DEVELOPERS
6Billion+
END USERS
7Billion+
MESSAGES
Communications platform that scales to your business operation needs
4,000+ apps choose Sendbird to reach, convert, and support customers globally,
because engagement for the full customer journey requires more than in-app chat.
Business Messaging
Empower product, operations, support, and engineering teams with award winning software and APIs.
AI Agent for Customer Service
Deliver customer service on any channel to boost resolution rates and lower response times.
Advanced Moderation
Elevate community trust and safety with effective chat content moderation software that blends human discernment with automated precision.
"We decided on Sendbird primarily for two reasons: the product seemed very much in line with our needs (i.e., richly-featured chat service), and their client base gave us confidence that they would be able to handle our traffic and projected growth."
Ben Celebicic,CTO at Hinge
Stream limitations
Check out this comparison chart to understand the gaps of Stream's offering.
Chat
Data export
Delivery receipts
Supergroups
Soft caps on peak connections
Open-channel dynamic partitioning
Native advanced local caching for offline messaging
Advanced configuration panel
Advanced analytics
UIKit sample no-code configuration tool
Support Chat
Live chat support with support agent software
Salesforce Service Cloud integration
Advanced Moderation
Basic moderation
Live moderation dashboard
Customizable rules
Moderated users
Moderator messaging
Voice & video
Cloud recording
Call studio
Business Messaging
Omnichannel messaging (In-app Chat, SMS, Kakaotalk, Whatsapp)
Sequencing
User insight
Campaign reports
Channel analytics
Martech integration (Braze, Clevertap and MoEngage)
Enterprise level security
SAML/SSO
Enterprise only
Customer led pentest
Consent required
SOC2
All except Video API
Bug Bounty Program
Why Sendbird?
Sendbird pricing vs Stream
More flexible to meet your needs
How many MAU?
1kk
5K
10K
25K
50K
100K
Developer
N/A
Starter
$399/month
Pro
$599/month
Enterprise
Custom pricing
Special offer
- Business messaging 30K free in-app messages
Build
N/A
Start
N/A
Elevate
N/A
Enterprise
Contact Sales
No Special offers
And most of all, you are in great company
Take advantage of a special offer when you migrate from Stream to Sendbird
Meet with our Messaging Consultant for more information.
- Discount from your current contract
- Free business messaging credits
- Migration services by Sendbird engineers